These Terms of Service (the “Terms”) govern your access to and use of Lexovo — a business-English learning platform — operated by Digitly Media Kft (“Lexovo”, “we”, “us”, or “our”), a company registered in Hungary with registered office at 1131 Budapest, Béke utca 73. V/13., company registration number [REG. NO.], VAT number HU27818147. By creating an account, accessing the service at lexovo.app, or completing a purchase, you agree to these Terms.
1. Eligibility
You must be at least 16 years old to use Lexovo. If you are purchasing on behalf of a company, you confirm that you are authorised to bind that company to these Terms.
2. Accounts
You are responsible for safeguarding your account credentials and for any activity under your account. You agree to notify us promptly at hello@lexovo.app if you suspect unauthorised access.
3. Subscriptions and billing
Lexovo offers a free tier (limited to one chapter at your recommended CEFR level and one lifetime AI roleplay scenario) and paid subscription tiers (“Pro”) billed monthly or yearly. Subscriptions renew automatically at the end of each billing period unless cancelled. Prices are shown on the pricing page and include applicable VAT for EU consumers.
Payment is processed by Stripe Payments Europe Ltd. We do not store full card details on our servers. By providing your payment method, you authorise us (via Stripe) to charge the listed amount for each renewal period until you cancel.
4. Promotional codes and free trials
Promotional codes may grant a free trial period. When you redeem such a code, you provide payment details so that the subscription converts automatically to a paid plan at the end of the trial. You may cancel at any time during the trial to avoid being charged.
5. Cancellation and refunds
You may cancel your subscription at any time from your profile page or the Stripe Customer Portal. Cancellation takes effect at the end of the current billing period. For refund eligibility, see our Refund Policy.
6. Acceptable use
You agree not to:
- attempt to reverse-engineer, scrape, or harvest content from the platform in bulk;
- share your account credentials, or use a single account for multiple individuals (B2B seat licences are available for team usage);
- submit content into AI roleplay scenarios that is unlawful, harassing, hateful, or designed to manipulate the model into producing such content;
- interfere with the platform’s normal operation, including by submitting an unreasonable volume of requests.
7. Intellectual property
The Lexovo curriculum, lesson content, audio recordings, AI scenario prompts, brand assets, and platform code are owned by Lexovo or its licensors. You receive a limited, non-exclusive, non-transferable licence to use them for personal language learning while your subscription is active.
Content you submit (e.g., your conversation messages inside scenarios) remains yours. You grant us a worldwide, royalty-free licence to process that content for the purpose of delivering the service to you (e.g., generating AI responses and feedback).
8. AI-generated content
Lexovo’s AI roleplay scenarios and post-session feedback are generated by third-party language models accessed via OpenRouter. AI output may be inaccurate, incomplete, or inappropriate; you should not rely on it for professional or legal advice. We operate the AI features subject to per-user quotas and cost caps; you may not attempt to bypass these.
9. Service availability
We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, change features, or discontinue parts of the service at our discretion. We will provide reasonable notice for material changes that affect paid subscribers.
10. Termination
You may stop using the service at any time. We may suspend or terminate your account if you breach these Terms, if your payment method consistently fails, or if your usage poses a security or cost risk to the platform.
11. Liability
To the maximum extent permitted by law, Lexovo’s aggregate liability for any claim arising out of or related to the Terms or the service is limited to the amount you paid us in the twelve (12) months preceding the claim. We disclaim all implied warranties to the extent permitted by law.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
13. Governing law and disputes
These Terms are governed by Hungarian law, without prejudice to mandatory consumer-protection rules in your country of residence. Disputes will be resolved by the competent courts of Hungary, except where mandatory consumer law gives you the right to bring proceedings before your local courts.
14. Contact
For any questions about these Terms, contact us at hello@lexovo.app.